Terms of Business for Payment Services

These Terms of Business is provided as part of our commitment to provide clear information to customers for the services we offer.

1. About us

1.1 Our legal name is Noveba Limited (“Noveba”). Our registered office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom and our company registration number is 11610200.

1.2 Noveba is authorised as an E-Money Institution (EMI) by the Financial Conduct Authority since 16.08.2019.
Status: Authorised Electronic Money Institution (Reference number: 900924)
(Reference: https://register.fca.org.uk/s/firm?id=0010X00004JBGVaQAP)
This is a firm that has FCA permission to issue electronic money (e-money) and provide payment services. This firm has requirements or restrictions placed on the financial services activities that it can operate. Requirements or restrictions can include suspensions. See the requirements applying to the firm.

1.3 You may contact us at any time by writing to us at the above address or sending an email to our Support Team (support@noveba.com). Contact details may be found on the FAQ section of our website.

2. Regulated activities

2.1 Noveba is authorised to provide the following e-money and payment services:

Regulators
This table shows the former and current regulators of this firm, in the UK and in other European Economic Area (EEA).
Regulator Name: Financial Conduct Authority
Effective From: 16/08/2019

Permission
Noveba has permission to provide certain regulated products and services.
a) Services enabling cash placement on a payment account
b) Services enabling cash withdrawals from a payment account
e) Issuing payment instruments or acquiring payment transactions
f) Money remittance
h) Issuing Electronic Money
– Other services such as:
(a) the provision of payment services;
(b) the provision of operational and closely related ancillary services, including—
    (i) ensuring the execution of payment transactions;
    (ii) foreign exchange services;
    (iii) safe-keeping activities; and
    (iv) the storage and processing of data;
(c) the operation of payment systems; and
(d) business activities other than the issuance of electronic money, subject to any relevant European Union or national law.

3. Codes of conduct

3.1 Noveba is subject to the legislative requirements within the Electronic Money Regulations 2011 and Payment Service Regulations 2017.

4. Fees and charges

4.1 Noveba charges its customers fees and charges in connection with the products and services provided by it. Information on Fees and Charges can be found in our Fees section of the website. Fees and charges may be amended from time to time by Noveba.

5. Data Protection Notice

5.1 The personal information requested from you is required for account opening checks. We will gather and process your personal data in compliance with the Data Protection Act 2018.

6. Complaints

6.1 You may make a complaint by any of the following methods:
• In writing, whether by letter, or email, or
• verbally.

6.2 Your complaint will be fully investigated by Noveba. An acknowledgment letter will be sent to you upon receipt of your complaint and we will provide you with regular written updates. If you are dissatisfied with the outcome or if the complaint is not resolved within 35 business days, you are entitled to refer your complaint to the Financial Ombudsman Service, Exchange Tower, London, E14 9SR as outlined within our Complaints Procedure.

7. Changes to Terms of Business

7.1 Where there are any material changes to these Terms of Business we will give you notice of any proposed change by any combination of an e-mail, posting a notice on our Website or through the Noveba App.
7.2 The Terms of Business is effective from June 1, 2026.

Appendices:

List of Prohibited Businesses
List of Prohibited Jurisdictions
List of Restricted transactions / activities that pose a high risk and require special permission/confirmation.

APPENDIX A

Jurisdictions / Territories with restrictions of service provision

UPDATED: September 30, 2026

Customers and/or Transactions that have a direct and clear link by entity / asset ownership, UBO, business ties and obligations or any other form of strong relationship to the following jurisdictions, have the following service supply status:

EDD – Enhanced Due Diligence
RBA – Risk Based Approach
(“RESTRICTED” – by advance pre-approval only)

Country / Territory	ISO CODE	COUNTRY SCORE	Becoming a Customer:	Transactions (incoming / outgoing):	Transaction Processing notes: (“NOT AVAILABLE” means that Noveba is presently not accepting onboarding enquiries from this jurisdiction)
Afghanistan	AFG	HIGH-RISK	PROHIBITED	PROHIBITED
Albania	ALB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Algeria	DZA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
American Samoa	ASM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Andorra	AND	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Angola	AGO	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Anguilla	AIA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Antigua and Barbuda	ATG	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Argentina	ARG	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Armenia	ARM	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD, excluding Nagorno-Karabakh/Artsakh region.
Aruba	ABW	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Australia	AUS	LOW-RISK	ALLOWED	ALLOWED
Austria	AUT	LOW-RISK	ALLOWED	ALLOWED
Azerbaijan	AZE	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis, excluding Nagorno-Karabakh/Artsakh region.
Bahamas	BHS	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Bahrain	BHR	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bangladesh	BGD	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Barbados	BRB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Belarus	BLR	PROHIBITED	PROHIBITED	PROHIBITED
Belgium	BEL	LOW-RISK	ALLOWED	ALLOWED
Belize	BLZ	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Benin	BEN	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bermuda	BMU	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Bhutan	BTN	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bolivia	BOL	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bonaire, Sint Eustatius and Saba	BES	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bosnia and Herzegovina	BIH	HIGH-RISK	PROHIBITED	RESTRICTED
Botswana	BWA	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bouvet Island	BVT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Brazil	BRA	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
British Virgin Islands	VGB	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
British Indian Ocean Territory	IOT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Brunei Darussalam	BRN	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Bulgaria	BGR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Burkina Faso	BFA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Burundi	BDI	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Cote d’Ivoire	CIV	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Cabo Verde	CPV	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Cambodia	KHM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Cameroon	CMR	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Canada	CAN	LOW-RISK	ALLOWED	ALLOWED
Cayman Islands	CYM	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Central African Republic	CAF	HIGH-RISK	PROHIBITED	RESTRICTED
Chad	TCD	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Chile	CHL	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
China	CHN	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Colombia	COL	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Comoros	COM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Cook Islands	COK	HIGH-RISK	PROHIBITED	ALLOWED
Congo	COG	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Costa Rica	CRI	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Croatia	HRV	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Cuba	CUB	PROHIBITED	PROHIBITED	PROHIBITED
Curacao	CUW	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Cyprus	CYP	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Czechia (Czech Republic)	CZE	LOW-RISK	ALLOWED	ALLOWED
Democratic Republic of the Congo	COD	HIGH-RISK	PROHIBITED	RESTRICTED
Denmark	DNK	LOW-RISK	ALLOWED	ALLOWED
Djibouti	DJI	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Dominica	DMA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Dominican Republic	DOM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Ecuador	ECU	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Egypt	EGY	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
El Salvador	SLV	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Equatorial Guinea	GNQ	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Eritrea	ERI	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Estonia	EST	LOW-RISK	ALLOWED	ALLOWED
Eswatini (fmr. “Swaziland”)	SWZ	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Ethiopia	ETH	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Falkland Islands (Malvinas)	FLK	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Fiji	FJI	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Finland	FIN	LOW-RISK	ALLOWED	ALLOWED
France	FRA	LOW-RISK	ALLOWED	ALLOWED
French Guiana	GUF	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
French Polynesia	PYF	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Gabon	GAB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Gambia	GMB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Georgia	GEO	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Georgia (Abkhazia region)	#N/A	PROHIBITED	PROHIBITED	PROHIBITED
Germany	DEU	LOW-RISK	ALLOWED	ALLOWED
Ghana	GHA	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Gibraltar	GIB	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Greece	GRC	LOW-RISK	ALLOWED	ALLOWED
Grenada	GRD	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Guadeloupe	GLP	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Guam	GUM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Guatemala	GTM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Guernsey, Sark, Alderney	GGY	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Guinea	GIN	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Guinea-Bissau	GNB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Guyana	GUY	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Haiti	HTI	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Holy See (Vatican City State)	VAT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Honduras	HND	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Hong Kong	HKG	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Hungary	HUN	LOW-RISK	ALLOWED	ALLOWED
Iceland	ISL	LOW-RISK	ALLOWED	ALLOWED
India	IND	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Indonesia	IDN	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Iran (Islamic Republic of)	IRN	PROHIBITED	PROHIBITED	PROHIBITED
Iraq	IRQ	HIGH-RISK	PROHIBITED	RESTRICTED
Ireland	IRL	LOW-RISK	ALLOWED	ALLOWED
Isle Of Man	IML	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* transactions subject to EDD / accounts – prohibited
Israel	ISR	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Italy	ITA	LOW-RISK	ALLOWED	ALLOWED
Jamaica	JAM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Japan	JPN	LOW-RISK	ALLOWED	ALLOWED
Jersey	JEY	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Jordan	JOR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Kazakhstan	KAZ	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Kenya	KEN	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Kiribati	KIR	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Kosovo	#N/A	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Kuwait	KWT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Kyrgyzstan	KGZ	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Lao People’s Democratic Republic	LAO	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Latvia	LVA	LOW-RISK	ALLOWED	ALLOWED
Lebanon	LBN	HIGH-RISK	PROHIBITED	RESTRICTED
Lesotho	LSO	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Liberia	LBR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Libya	LBY	HIGH-RISK	PROHIBITED	RESTRICTED
Liechtenstein	LIE	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Lithuania	LTU	LOW-RISK	ALLOWED	ALLOWED
Luxembourg	LUX	LOW-RISK	ALLOWED	ALLOWED
Macao	MAC	HIGH-RISK	PROHIBITED	ALLOWED
North Macedonia	MKD	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Madagascar	MDG	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Malawi	MWI	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Malaysia	MYS	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Maldives	MDV	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Mali	MLI	PROHIBITED	PROHIBITED	PROHIBITED
Malta	MLT	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Marshall Islands	MHL	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Martinique	MTQ	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Mauritania	MRT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Mauritius	MUS	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Mayotte	MYT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Mexico	MEX	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Micronesia (Federated States of)	FSM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Moldova, Republic of	MDA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Moldova, (Transinistria)	#N/A	PROHIBITED	PROHIBITED	PROHIBITED
Monaco	MCO	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Mongolia	MNG	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Montenegro	MNE	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Montserrat	MSR	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Morocco	MAR	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Mozambique	MOZ	HIGH-RISK	PROHIBITED	ALLOWED	* subject to EDD on a case by case basis
Myanmar (formerly Burma)	MMR	PROHIBITED	PROHIBITED	PROHIBITED
Namibia	NAM	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Nauru	NRU	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Nepal	NPL	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Netherlands	NLD	LOW-RISK	ALLOWED	ALLOWED
New Caledonia	NCL	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
New Zealand	NZL	LOW-RISK	ALLOWED	ALLOWED
Nicaragua	NIC	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Niger	NER	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Nigeria	NGA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Niue	NIU	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Norfolk Island	NFK	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Korea (Democratic People’s Republic of)	PRK	PROHIBITED	PROHIBITED	PROHIBITED
Northern Cyprus	MKD	PROHIBITED	PROHIBITED	PROHIBITED
Northern Mariana Islands	MNP	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Norway	NOR	LOW-RISK	ALLOWED	ALLOWED
Oman	OMN	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Pakistan	PAK	PROHIBITED	PROHIBITED	PROHIBITED
Palau	PLW	HIGH-RISK	PROHIBITED	ALLOWED
Palestine, State of	PSE	PROHIBITED	PROHIBITED	PROHIBITED
Panama	PAN	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Papua New Guinea	PNG	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Paraguay	PRY	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Peru	PER	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Philippines	PHL	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Pitcairn	PCN	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Poland	POL	LOW-RISK	ALLOWED	ALLOWED
Portugal	PRT	LOW-RISK	ALLOWED	ALLOWED
Qatar	QAT	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Romania	ROU	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Russian Federation	RUS	PROHIBITED	PROHIBITED	PROHIBITED
Rwanda	RWA	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Saint Barthelemy	BLM	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Saint Kitts and Nevis	KNA	HIGH-RISK	PROHIBITED	ALLOWED
Saint Lucia	LCA	HIGH-RISK	PROHIBITED	ALLOWED
Saint Martin (French Part)	MAF	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Saint Pierre and Miquelon	SPM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Saint Vincent and the Grenadines	VCT	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Samoa	WSM	HIGH-RISK	PROHIBITED	ALLOWED
San Marino	SMR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Sao Tome and Principe	STP	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Saudi Arabia	SAU	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Senegal	SEN	HIGH-RISK	PROHIBITED	ALLOWED
Serbia	SRB	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Seychelles	SYC	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Sierra Leone	SLE	HIGH-RISK	PROHIBITED	ALLOWED
Singapore	SGP	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Sint Maarten (Dutch part)	SXM	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Slovakia	SVK	LOW-RISK	ALLOWED	ALLOWED
Slovenia	SVN	LOW-RISK	ALLOWED	ALLOWED
Solomon Islands	SLB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Somalia	SOM	PROHIBITED	PROHIBITED	PROHIBITED
South Africa	ZAF	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
South Georgia and the South Sandwich Islands	SGS	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Korea, Republic of	KOR	LOW-RISK	ALLOWED	ALLOWED
South Ossetia	#N/A	PROHIBITED	PROHIBITED	PROHIBITED
South Sudan	SSD	HIGH-RISK	PROHIBITED	RESTRICTED
Spain	ESP	LOW-RISK	ALLOWED	ALLOWED
Sri Lanka	LKA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Sudan	SDN	PROHIBITED	PROHIBITED	PROHIBITED
Suriname	SUR	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Sweden	SWE	LOW-RISK	ALLOWED	ALLOWED
Switzerland	CHE	LOW-RISK	ALLOWED	ALLOWED
Svalbard and Jan Mayen	SJM	MEDIUM-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Syrian Arab Republic	SYR	PROHIBITED	PROHIBITED	PROHIBITED
Tajikistan	TJK	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Tanzania, United Republic of	TZA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Thailand	THA	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
Timor-Leste	TLS	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Togo	TGO	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD on a case by case basis
Tonga	TON	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Trinidad and Tobago	TTO	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Tunisia	TUN	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Turkey	TUR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Turks and Caicos Islands	TCA	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Turkmenistan	TKM	PROHIBITED	PROHIBITED	PROHIBITED
Tuvalu	TUV	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Uganda	UGA	HIGH-RISK	PROHIBITED	ALLOWED
Ukraine	UKR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Ukraine – Occupied Regions	UKR	PROHIBITED	PROHIBITED	PROHIBITED
United Arab Emirates	ARE	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
United Kingdom	GBR	LOW-RISK	ALLOWED	ALLOWED
United States of America	USA	LOW-RISK	ALLOWED	ALLOWED
Uruguay	URY	MEDIUM-RISK	ALLOWED	EDD – ALLOWED	* RBA based EDD
U.S. Virgin Islands	VIR	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Uzbekistan	UZB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Vanuatu	VUT	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Venezuela (Bolivarian Republic of)	VEN	PROHIBITED	PROHIBITED	PROHIBITED
Viet Nam	VNM	HIGH-RISK	ALLOWED	EDD – ALLOWED	* subject to EDD
Wallis and Futuna	WLF	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Western Sahara	ESH	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Yemen	YEM	PROHIBITED	PROHIBITED	PROHIBITED
Zambia	ZMB	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD
Zimbabwe	ZWE	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD on a case by case basis
Army / Naval or any other forms of military bases or armed forces locations	#N/A	HIGH-RISK	PROHIBITED	EDD – ALLOWED	* subject to EDD

The list above is subject to regular change / update.

Important:
Being a part of the global financial system, Noveba Limited relies on external financial/payment partners for performing certain operations (including transfers and accounts). It is Noveba’s obligation to adhere to partners’ policies and terms of business, thus, Noveba reserves the right to refuse its Clients certain actions and prohibit transactions as required by its partners terms and conditions.

APPENDIX B – PROHIBITED BUSINESSES / TRANSACTIONS

UPDATED: May 4, 2026

Noveba Limited will not provide account or payment services to entities operating or related to the following sectors / industries:

Type of Business	Reason
Anonymous or Numbered Accounts, unincorporated or unregistered entities, Shell Banking (“Shell bank” means a bank incorporated in a jurisdiction in which it has no physical presence and which is unaffiliated with a regulated financial group).	Not Allowed
Cash and Check Handling: Check Cashing, Deposit Taking, Cash Transfer	Not Allowed
Credit repair, Debt Restructuring, Debt recovery, Debt settlement, Debt Collections	Restricted / High-risk
Embassies, consulates and other governmental bodies	Not Allowed
Tobacco, e-cigarettes and e-liquid	Restricted / High-risk
Operating a business that requires a license or special permit without obtaining such license (i.e. Unregulated Auction Houses)	Not Allowed
Production of Adult or Violent content	Restricted / High-risk
Production or Distribution of Offensive Weapons: Ammunition, Firearms, Explosives, Complex Weapons (i.e. guided missiles), Poisons	Restricted / High-risk
Transactions involving Human Organs	Restricted / High-risk
Sanctioned individuals and entities	Not Allowed
Services of Psychic services, occult and pseudo-sciences, alternative medicine.	Other
Financial Pyramid or Ponzi Schemes	Illegal
Any industry known to be an illegal industry in it’s local jurisdiction or the UK	Illegal
Illegal Drugs and Narcotics	Illegal
Supply, Sale and Distribution of certain recreational drugs (Payments involving lawful recreational drugs/medicinal marijuana distributors)	Prohibited by Noveba and its partners
The sale or distribution of stolen goods (including digital and virtual goods), counterfeit goods and violation of intellectual property, or items that violates individual privacy (revenge porn)	Illegal
Selling, hosting, distributing, producing or promoting offensive materials, including materials that incites or promotes racial hatred or discrimination based on gender, race, religion, national origin, physical ability, sexual orientation, or age	Illegal
Alternative / informal / unregulated payment systems / money service businesses, e.g. Hawala, Chit, Poey Kuan, Hundi, Fei Chi ‘Ien” (including Informal Value Transfer Systems);	High-Risk / Illegal
Virtual Currency Exchanges, Administrators or Miners and/or Cryptoasset Exchange Providers or Custodian Wallet Providers that are not licensed or regulated in an equivalent jurisdiction; Illegal, unregulated, unlicensed, or unauthorised gambling or gaming firms;	Illegal
Trafficking of cultural artefacts and/or wildlife or protected species	Illegal
Offenders of environmental regulations and perpetrators of environmental crime.	Illegal
Human Trafficking, modern slavery, unlicensed migration / employment agencies	Illegal
Unincorporated entities	Not allowed
Entities with complex ownership structures where the UBO is separated by over 3 layers of ownership and control	Not allowed
Legal entities that have complex ownership/management structures that have no apparent commercial rationale other than to obstruct CDD disclosure and discovery of the UBOs	Prohibited
Activities/payments resulting from or linked with P2P (peer-to-peer) exchange/selling of crypto currencies	Prohibited

APPENDIX C – HIGH RISK BUSINESSES / TRANSACTIONS